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ORBIS Membership FAQs

ORBIS Membership FAQs

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FAQs

  1. Q: What will happen to my existing points after the new membership launch from 1 Mar 2024? When will the points expire?

    A: Your balance points as of 1 Mar 2024 will be transferred to the new membership platform. However, you can only redeem the points from 7 Mar 2024.

  2. Q: What is my membership tier as of 1 Mar 2024? When will it expire?

    A: You will receive an email with an update on your balance points as of 1 Mar 2024. The points transferred will be valid for 12 months from 1 Mar 2024. There will be no extension thereafter.